about us >> Vision, Mission and Values

Our Vision

  • At Cedarcom we aim to be the leading operator that best understand and satisfies the communication needs of corporates and individuals. We seek our customer’s positive endorsement by offering innovative services with high quality, enriching and improving people’s lives, upgrading constantly our skills, providing corporate social responsibilities practices, and behaving with integrity everywhere we operate.

Our Mission

  • Our goal is to be the leading data and internet operator by providing value to our customers through offering an innovative bread of mobile and fixed wireless services and value added services.
  • We will achieve that using advanced infrastructure with smart IT systems, strong partnerships with our suppliers, and by differentiating our services and giving value to our customers.
  • We generate profits to our shareholders and share profits with our valued team members, who are bright ambitious people, competent achievers, innovative, proactive, accountable responsible, and multidimensional people, who help each other and have a thorough knowledge of the business.
  • We will contribute to our society and respect our environment through our social responsibilities practices.

Our Values

Our daily work is guided by the following Values:

  • Customer Satisfaction: We achieve our customer’s satisfaction by listening to them and providing them with quality solutions with best value for money that anticipates their expectations.
  • Integrity: We maintain high integrity by practicing the highest ethical standards, delivering on our promises, and taking full personal responsibilities for our actions.
  • Innovation: We strive to innovate in everything that we do. In bringing new services to the market, so that we will rank among the national’s premier telecommunication companies in customer, employee and community satisfaction. In innovating processes and procedures to become more efficient and smart at what we do.
  • Learning: We continually learn, improve skills, and share ideas and knowledge.
  • Passion: We consider that passion and keeping the workplace healthy and fun as cornerstones of our organization and the key of our driving success in effectively providing to our stakeholders the means to fully benefit from our experience and expertise in providing quality telecommunications solutions.
  • Empowerment and Accountability: We foster a learning-based culture built on empowerment and accountability; by empowering our employees to lead, act, and take decisions in line with the Group’s strategy, as responsible, accountable professionals.